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We're here to help! Whether you need technical support, want to integrate TAPSA into your university systems, or wish to request a custom Sender ID — our team at Lazack Solutions is ready to assist you.

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Frequently Asked Questions

How do I top up my SMS balance?

Go to the Top Up page, select the number of SMS units you wish to buy, and complete the payment process using available options.

What is the cost per SMS?

Each SMS costs 30 TZS. You can view your remaining balance at the top of your dashboard.

How can I check my SMS delivery status?

Go to the History page to view all sent messages and their delivery reports.

Can my university get a custom Sender ID?

Yes! Faculties or departments can request custom Sender IDs through Lazack Solutions. This helps personalize your communication.